My 800xA system used 2 PM864A Controller Redundant, last time some errors happen on system cause it can not run in redundant mode.

800xA redundant fail after 2 or 3 hours reset fault with the controller log errors:

W 2013-08-19 09:02:44.769 Unit= _SWTargets CNVController 4002 PualTest Error 00000003
E 2013-08-19 09:02:44.768 Unit= _SWTargets CNVController 4023 B:Bkp RCUMessHalt in Standby
E 2013-08-19 09:02:44.769 Unit= _SWTargets CNVController 4024 B: Backup CPU halted
E 2013-08-19 09:03:32.964: CLON: Primary ClonTaskRoutine() - Failed to send msg: 69643

E 2013-08-19 09:03:32.969: CLON: Primary ClonTaskRoutine() - Failed to send msg: 69643

E 2013-08-19 09:03:32.975: CLON: Primary ClonTaskRoutine() - Failed to send msg: 69643

E 2013-08-19 09:03:32.980: CLON: Primary ClonTaskRoutine() - Failed to send msg: 69643

E 2013-08-19 09:03:32.985: CLON: Primary ClonTaskRoutine() - Failed to send msg: 69643

W 2013-08-19 09:03:32.985 CLON: Cloning failed with error: 0x0001c005
E 2013-08-19 09:03:33.781: 4008 P:RCUMessHalt Lower CPU
E 2013-08-19 09:03:33.777 Unit= _SWTargets CNVController 4004 P:CloningError in Synch
E 2013-08-19 09:03:33.779 Unit= _SWTargets CNVController 4008 P:RCUMessHalt Lower CPU

The errors appear in two or three hours interval after a reset on controller. Although I already try replaced one new CPU, replaced RCU link cable but the errors still happen. Someone can see the problem I show me the way to do with this?

Thanks.

 

hi,

i just joined this control.com

i had same problem with yours. PM645Bs got redundant failed every 2 - 3 hours. i ran 800xA and Advasoft 1.3/2 with 14 redundant PM645Bs for AC160.1.0. my solutions were

1. remove base software AC1601.0/6 (as it was previously for PM645As)

2. install base software AC160 1.0/10

3. run test voter

4. all 14 redundant-PM645Bs run well under 800xA and Advasoft 1.3/2

hope it helps
thx