No Connection with Remodaq 8578

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Thread Starter

Fuzz

A Remodaq 8578 module is installed to convert Ethernet to RS-485. I can detect the module through its window utility "manager v1.01" but I cannot connect to it. An error "Cannot connect to the device" pops up. The device name, IP address, MAC Address of the module is available in the utility. Any kind of help would be much appreciated.
 
Dear Sir,

I'm export director from Beijing Gemotech. we are just the manufacture of producing the Remodaq 8578 module.

Could you please check if the module name is Remodaq 8578A, not Remodaq 8578, as we don't produce Remodaq 8578 for a long time. If your product is Remodaq 8578A, please use the user's manual of Remodaq 8578A.

If you haven't one, please contact with me by below contact information:

Email: [email protected]
Skype:jane xian
Beijing Gemotech Intelligent Technology Co., Ltd.
Beijing, China 100085
Tel: 8610-58858530-8049
Phone: 86-13691170992
FAX:8610-58858535
UL: en.gemotech.cn
 
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