S
Hello List,
Having just returned from a new installation I learned some very troubling lessons on the new AB controllogix platform. We shipped a device about a month ago that used the 5550 processor. After shipping I had since upgraded to a newer version of RSLogix 5000 programming software. When I arrived at the customers site to start the new unit my software would not talk to the processor, giving me the message that the firmware in the processor needed to be updated. No problem, just FLASH an update of the firmware, right? Well upon doing so the program no longer resides in the processor! It was fortunate that this was a new installation in that very few recipes (customer entered databases) were resident, had this been an existing installation in operation over a period of months, they would have lost several hundred patterns that they "teach" as needed.
What's a guy supposed to do, never upgrade his software again?! And thank you very much Rockwell for giving me the advanced warning!! Nothing like leaving a guy out in the field looking like an idiot! (which really doesn't take much in my case!) Just a warning to the rest of you!
Dave Dakopolos
Shamrock Engineering Co.
[email protected]
Having just returned from a new installation I learned some very troubling lessons on the new AB controllogix platform. We shipped a device about a month ago that used the 5550 processor. After shipping I had since upgraded to a newer version of RSLogix 5000 programming software. When I arrived at the customers site to start the new unit my software would not talk to the processor, giving me the message that the firmware in the processor needed to be updated. No problem, just FLASH an update of the firmware, right? Well upon doing so the program no longer resides in the processor! It was fortunate that this was a new installation in that very few recipes (customer entered databases) were resident, had this been an existing installation in operation over a period of months, they would have lost several hundred patterns that they "teach" as needed.
What's a guy supposed to do, never upgrade his software again?! And thank you very much Rockwell for giving me the advanced warning!! Nothing like leaving a guy out in the field looking like an idiot! (which really doesn't take much in my case!) Just a warning to the rest of you!
Dave Dakopolos
Shamrock Engineering Co.
[email protected]