Does somebody know if i can reinstall Cimplicity and keep my license without problems, or if i can just add properties to a previous installation. Thank's for your help
Ohh you've opened a bad can of worms my friend!!!! If you call GE support they will ask you if you are cimplicity SAFE which in case your not familiar translates into $$$$$$. If you re-install cimplicity w/o transferring the license you will lose the registered license and will have to re-register. You are only permitted to re-register once per year if you are not cimplicity safe. Which by the way is GE's support contract for cimplicity. I have attempted to add properties to my original project by installing just the options I needed and lost the license. I have tried transferring my license to a floppy re-installing and transferring to the newly installed version and lost my license. The only thing that I have found that work well is to install Cimplicity on another PC transfer your license to the new PC. Re-install where you need and transfer back to your original (new install). If GE did the initial install and used a sales only license numbers ending in XXXX, go can not call GE for a new license as they will tell you it is not valid. I recently spent several weeks working with their licenses for a 40 node, 14 server site and it was miserable. Any other questions let me know. JMB
Jason & Walter, et al, My sympathies to you. Misery loves company. I, too, have struggled with the GE Cimplicity License lion and have many scars. I agree that moving the license via floppy to another machine before one does anything to the Cimplicity software is the best bet. I have had to call GE many times to get licenses renewed due to disk failures and have sometimes received the third degree as to why I need to renew my licenses. In all fairness, however, usually there is no trouble renewing. I thought that I had headaces with my systems, but you've got me beat with server/node quantity. Curt
Curt, Although, one doesn't usually change re-register too often. Now, unless your cimplicity safe, you can only re-register your license once per year. Jason
Thank you very much for your help, i really apreciate it. I'm from Mexico and i called to the mexican ge fanuc support department and they told me that "the only way i can lost a license is doing a format to the drive". I made a re-install of cimplicity and my license it was safe. I really don't know what happened, i wonder if the cimplicity version it is important in this case, i'm using v3.22.