M
I've tried to contact Emerson but can't get anyone on the phone. Basically the drive is supposed to detect the phase angle itself after an autotune but the number is waaay off every time. If I enable the drive the motor will just chatter uncontrollably. So I've been putting the angle in manually and listening for noise until I find a number that works. (This number is usually at least 100 degrees different than the auto tune number). This however leads to the problem of the drive tripping with the error ENC10 and needing disconnected/reconnected (resetting will not work) 3 times before it will work. After the 3-4 trips the drive operates as it should for a couple of days use and then will randomly trip again; requiring the disconnect/reconnect procedure. It happens on all 3 drives and motors so it's got to be something we're doing wrong.. unless this could be an effect of the quality of power coming into our building??? Anybody else ever have this problem?