Dear All,
Recently our battery system has disturbance and causing our tmr mark vi rebooted. Unfortunately after reboot, the R and T status become fail and S in boot status with alarm missing any IO net/rack. We tried to do hard boot but still fail and led not synchrone.
Based on the past thread we did this step:
1. Download product code then hard boot (vpro & r-s-t)
2. Download app code check only put to memory then hard boot
3. Download config and firmware then hard boot
4. Download app code to memory
But that didn't work. We even tried to do compact flash ucvg but the result still not in control state. Ping ucvg IP address is good. The last result we get is all processor in boot state (yellow) and alarm missing any ionet/rack, also control state 0xC3. App code is equal (green) . All BNC cable is still good. But 1 vpro card in R is fail. But I think one VPRO fail is not causing this and we have experience 1 vpro before and all r-s-t still good. We tried to put new vcmi and download config and ther result still same.
Anyone have to solve this experience before? Can you please share the step for resolving this issue.. the gas turbine can not run now.. and we ran out of idea to put mark vi back to control state.
Thanks
Recently our battery system has disturbance and causing our tmr mark vi rebooted. Unfortunately after reboot, the R and T status become fail and S in boot status with alarm missing any IO net/rack. We tried to do hard boot but still fail and led not synchrone.
Based on the past thread we did this step:
1. Download product code then hard boot (vpro & r-s-t)
2. Download app code check only put to memory then hard boot
3. Download config and firmware then hard boot
4. Download app code to memory
But that didn't work. We even tried to do compact flash ucvg but the result still not in control state. Ping ucvg IP address is good. The last result we get is all processor in boot state (yellow) and alarm missing any ionet/rack, also control state 0xC3. App code is equal (green) . All BNC cable is still good. But 1 vpro card in R is fail. But I think one VPRO fail is not causing this and we have experience 1 vpro before and all r-s-t still good. We tried to put new vcmi and download config and ther result still same.
Anyone have to solve this experience before? Can you please share the step for resolving this issue.. the gas turbine can not run now.. and we ran out of idea to put mark vi back to control state.
Thanks