Thanks David for your reply
the system has DCS with let's say switch ATS through this switch you can hook up many other product for getting data from Krohne some ports of ATS are open the rest are close, is there any idea to open them?
A google search shows me that SynEnergy is an entire software suite of products for Oil & Gas, obviously licensed software. I have no knowledge of it, but when you mention DCS, it likely the DCS that uses Modbus to talk to whatever instrumentation is in the field, rather than SynEnergy dealing with the low level data collecion. Or maybe SynEnergy has an OPC Server to deal with field data collection. I don't know, I'm guessing.
With software of this type, you might luck out and find someone who on this forum who has dealt with it, but then again, internet fora are hit-or miss. I suspect you'll need to take advantage of whatever software support agreement is available. Someone else is going to have to help you.