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I am working in Kunshan, China on a 3 month assignment and need some help communicating with my AB 550 Panelview.
When I connect to my Panelview 550 (RS-232) I can see that I am communicating with it but cannot upload the program. It is always recognized but when trying to upload, it fails when trying to "prepare for upload". Serial number is 2711K5A16 Rev D FRN 4.46. I have version 3.80 Panelbuiler 32 software. Does my software need an upgrade? Or is something else corrupt? I continue to get the same error every time, no matter what I do, error-4004, I think. Please help, hung up in China with no support.
When I connect to my Panelview 550 (RS-232) I can see that I am communicating with it but cannot upload the program. It is always recognized but when trying to upload, it fails when trying to "prepare for upload". Serial number is 2711K5A16 Rev D FRN 4.46. I have version 3.80 Panelbuiler 32 software. Does my software need an upgrade? Or is something else corrupt? I continue to get the same error every time, no matter what I do, error-4004, I think. Please help, hung up in China with no support.