Hi everyone,
From yesterday we have one controller OFFLINE (Controller type is IS215UCCCM04). At the front of power supply, the LED power is solid green: alarm LED is off which means no PS Problem.
On the CPU Front view Status LEDs we have:
power: is solid green.
System: in Solid Red and doesn't turn off.
Looking into the help, System's LED should turn off when CPU is ready! Seems that our CPU is not.
I tried a Reset through RST Reset button. Nothing was happened (except that during reset operation RESET LED turns on in Blue color).
No UDH Communication (no respond to ping command remotely).
For IONET Communication no LED active on CPU side, but the LEDs are active on IONET side. When unplugging IONET ethernet cable R, S, T, I saw their LEDs become off respectively from IONET Swith side.
I suppose we have something to factory reset of the controller prior thinking of change it, because we have a COM1 port for initial setup of the controller. If this is right please share procedure for controller's initial setup, and cable specification (its a kind of RS232 C with RJ45 connector).
Many thanks for your suggestions.
From yesterday we have one controller OFFLINE (Controller type is IS215UCCCM04). At the front of power supply, the LED power is solid green: alarm LED is off which means no PS Problem.
On the CPU Front view Status LEDs we have:
power: is solid green.
System: in Solid Red and doesn't turn off.
Looking into the help, System's LED should turn off when CPU is ready! Seems that our CPU is not.
I tried a Reset through RST Reset button. Nothing was happened (except that during reset operation RESET LED turns on in Blue color).
No UDH Communication (no respond to ping command remotely).
For IONET Communication no LED active on CPU side, but the LEDs are active on IONET side. When unplugging IONET ethernet cable R, S, T, I saw their LEDs become off respectively from IONET Swith side.
I suppose we have something to factory reset of the controller prior thinking of change it, because we have a COM1 port for initial setup of the controller. If this is right please share procedure for controller's initial setup, and cable specification (its a kind of RS232 C with RJ45 connector).
Many thanks for your suggestions.