Recent content by winhlaingoo

Hi ME42, Yes, the place is in far remote area of Myanmar. For now, we requested support from GE. Anyway, Thanks a lot for all your time and help.

Hi ME42, Thanks a lot for reading details and giving advice. We are also reviewing whether we should do it or not as the site has limited knowledge in Mark VIe. The site is located in remote area of Myanmar ( Burma) .So, it will not be easy to mobilize experts to the site if something wrong...

Hi CSA, Sure, i will share my experience to Control.com. Live video support will also be 1st time for me. I hope everything will go as per plan. Thanks.

Hi CSA and PungentReindeerKing, Thanks a lot for giving advice and precautions. Now , we are planning to download the software via live Video Support from GE. Our control ST version is Version 6 and it is Zip folder with device folder inside.

Hi CSA, Thanks for your valuable advice. I have been in this forum for quite few years reading the threads posted by other people. I can get a lot knowledge form this forum. I really appreciate for all the supports and reply. :)

Hi David and CSA, Thanks for giving advice to search in GE documents. In fact, this is a kind of correction to original software. We sent our existing software to GE and GE will send back modified one to us. What we know is that GE put additional logics in the software and let the site to...

Hi CSA, Thanks for your time to answer the query. I am now asking GE to provide procedures. Initially, somebody told me that it is just copy and paste process. We just need to replace existing G1 and G2 files with the ones provided by GE. But i feel that it may not be that easy. Anyway, thanks...