During a recent firmware upgrade on my Diamond SupraExpress 56e Memmory modem, I discovered that now 8 out of 10 times when connecting to certain ISP's (These are some I tried: Btinternet, Yahoo, Freeserve.), I received the blazingly extreme speed of 14.4KBps instead of a healthy 44Kbps+. Anyone had any similar problems ?? Just Beware when investing in a new Dialup modem. Diamond also has a new trading name - SonicBlue.