our line is down and we have unfortunately lost the application and do not have a backup, is there a possibility of retrieving the program from the faulty CPU?
> our line is down and we have unfortunately lost the application and
> do not have a backup, is there a possibility of retrieving the program
> from the faulty CPU?
MAYBE...
If it still powers up and the serial port or Ethernet port still works there may be hope. If not, you should contact the original developer and request a copy of the backup. Maybe there is a problem with the rack or power supply and repairing it will start the CPU back up.
More information would be helpful to someone attempting to assist you here.
> our line is down and we have unfortunately lost the application and
Yes it is possible as long as you have not done much with the system since the crash. What is the operating system, computer configuration, version of iFIX, etc?
Please contact me if you want expert help. I have 20 years experience with Intellution (iFIX) and 35 years experience with PC's.