Intouch Alarm Problems

I cannot see alarms in my Intouch application. It looks OK after restart of application, but some minutes later, the alarm provider is disconnected.
SMC logger message: "alarmmgr Provider '\InTouch' is disconnected".
I have tested the connection in Alarm DB Logger Manager and it is OK.
Any idea?

I have an Intouch application 2014R2SP1 (standalone), SQL Express & OS Win10.