MKVi EX2000 EGD Failure

Our STG EX2000 lost comms with the MkVIe. Below is the summary of what we have currently.

EX2000 Local and Remote interface display lost all values only ????? shown. Currently we do not have any error codes, which I presume is due to the lost comms. Only alarm on the HMI is EGD Link Failed.

Your support is appreciated.
 
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