Hi all,
New to this forum.
I am having an issue on one of our customers sites where the InTouch SCADA node and Historian lost connection.
As a result the operators could not see any alarms or trends.
From looking at the SMC log files on the SCADA node an event occured at midnight 00:00.
The message reads "HistoryProducer: Failed Creation of rollover log file.."
Due to this the alarm manager could not connect to the Historian database for alarms.
Message "Attempting to Connect to Provider '\\ServerName:\intouch'"
Hence why the operators could not see any alarms or trending on the system.
Has anyone seen this behaviour before ?
New to this forum.
I am having an issue on one of our customers sites where the InTouch SCADA node and Historian lost connection.
As a result the operators could not see any alarms or trends.
From looking at the SMC log files on the SCADA node an event occured at midnight 00:00.
The message reads "HistoryProducer: Failed Creation of rollover log file.."
Due to this the alarm manager could not connect to the Historian database for alarms.
Message "Attempting to Connect to Provider '\\ServerName:\intouch'"
Hence why the operators could not see any alarms or trending on the system.
Has anyone seen this behaviour before ?