Fault code of TSX Premium XWay Test

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Anonymous

what is the meaning of fault message: NO REMOTEL ACK IN FUNCTION NET_QUERY when we tried to etablish connection between PC (notebook) to PLC Premium TSXP572623 by using schneider XWay Test? What to be done to fix this fault?
 
set the rotary switch of your cable TSX PCX 1031 or 3030 to pos 2. disable all antivirus and firewall software. Check that the ERR led in front of the PLC is not on.
 
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